Frequently asked questions
Welcome to the Chordia Jewels Frequently Asked Questions section—your complete guide to a smooth and informed shopping experience. Here, you’ll find detailed answers to common queries about our natural gemstones, fine jewelry craftsmanship, ordering process, shipping and delivery timelines, payment options, and return policies. We also cover gemstone certification, customization services, sizing support, and jewelry care tips to help you keep your pieces shining for years.
Business Related
Chordia Jewels is a manufacturing company with 50+ years of experience, handling gemstone cutting to final jewelry setting under one roof. We directly source gemstones and diamonds from mines worldwide and provide authentic jewelry at wholesale prices.
We deal in diamonds and all precious & semi-precious gemstones including Emerald, Ruby, Sapphire, Tanzanite, Aquamarine, Amethyst, Garnet, Tourmaline, Citrine, Topaz, Opal, Moonstone and more.
Customization
Yes, we provide customization for jewelry and gemstones. From single custom pieces to bulk orders, we craft designs tailored to your requirements.
We offer high-quality gold jewellery in different purities including 14K, 18K and 22K as per customer requirements.
Shipping & Delivery
Shipping charges depend on product value and delivery location. Free shipping may apply on selected orders.
We ship across India and to selected international countries worldwide.
Payment Methods
We accept UPI, Debit/Credit Cards, Net Banking, Bank Transfers and other secure payment methods.
Returns & Refund
We offer an easy return policy for eligible products within the specified return period.
You can contact our support team with your order details to initiate a return request.
Certifications
All our gemstones are natural and carefully sourced from trusted suppliers worldwide.
Yes, selected gemstones and jewellery come with authenticity and certification reports.