Having a smooth and hassle-free shipping policy is something we want our customers to experience. In order to do our logistics team always ensures you receive your coveted piece on time without any delays. Our logistics partners India UPS, FedEx, DHL, and Ferrari always strive hard to deliver within the timelines. You can stay rest assured that you’re Jewelry or Gemstone is in safe hands. Below are the details of the approximate timelines as per the items ordered piece. Gemstone shipping time 1. For the Economy: Shipping will be Free and Service will be DHL/ UPS. The Processing Days will be 1 business day and delivery time will be 15-25 Business Days. 2. For the Expedited: Shipping charge will be $30 and Service will be UPS/ India Post. The Processing Days will be 1 business day and delivery time will be 5-7 Business Days. Non- Diamond fine jewelry shipping time 1. For the Economy: Shipping will be Free and Service will be DHL/ UPS. The Processing Days will be 1-2 business days and delivery time will be 15-25 Business Days. 2. For the Expedited: Shipping charge will be $30 and Service will be UPS/ India Post. The Processing Days will be 1-2 business days and delivery time will be 5-7 Business Days. Diamond fine jewelry shipping time 1. For the Economy: Shipping will be Free and Service will be DHL/ UPS. The Processing Days will be 4-5 business days and delivery time will be 15-25 Business Days. 2. For the Expedited: Shipping charge will be $30 and Service will be UPS/ India Post. The Processing Days will be 4-5 business days and delivery time will be 5-7 Business Days Domestic shipping We are glad you loved our products and wish to buy them, however, all domestic shipping orders are inquiry-based. Please head to our contact us page and reach to our Jewelry experts for more details. INTERNATIONAL CUSTOMS, DUTIES AND TAXES The local customs office of the destination country may impose customs fees, import duties, taxes, and compliance and other government agency charges to your international order. The recipient of the shipment will be responsible for all the additional charges required for customs clearance. On the arrival of your order at customs, you will either be contacted by our shipper or directly by the customs office to arrange for the payment of any charges that may be due. Chordia Jewels has no control over the estimated duty and tax rates.

• DELAY AT CUSTOM CLEARANCE

We are not responsible for delays due to customs, as these are unprecedented situation which may occur during the transit. You can contact us, and we'll try to figure out how to expedite package delivery.

• IF YOU DECLINE THE PARCEL AT DELIVERY

Deliveries that are refused because of unpaid duty fees are not eligible for a refund or return. As they are prepaid orders and we have exported your item from India, We highly request you to get in touch before declining parcel at the delivery. Transit insurance Yes, we provide transit insurance on all parcel values above 500 USD at no additional cost. All others can avail of transit insurance at an additional cost of $10. Delivery location Orders can be delivered to only Residential, Commercial Locations. The delivery of the orders cannot be done to any public places like Malls, Hotels, Restaurants, Hostels, on roads, etc. Free gift packing If your purchase is intended to be a gift, we would be happy to assist in packaging it for your loved ones. The service is available on request, You can simply mail us giving your order details. FAQs What are the various shipping options available? We offer economy and expediated shipping services from UPS, DHL, FedEx, and Ferrari. Do you offer a COD option? At the moment we are not offering a cash-on-delivery service for any location. How can I track my shipment? The tracking number and carrier information is updated to you by email once the item gets dispatched. What to expect on delivery of the shipment? The package contains: The selected Jewelry product or gemstone Signature Pouch only in case of jewelry. Product certificate (If mentioned in the listing or wherever applicable) Billing invoice consisting of product details